Customer Service

Localization Service

  • Localization of UI
    Successful sales by altering UI in local languages as a market entry strategy
  • Localization of Brand
    Using new brand name depending on the needs of local customers as a user friendly strategy
  • Integration with Partner's Hardware
    Launching an integrated product with strategically jointed venture with hardware company

Software Maintenance

  • Periodical update
  • Rapid bug fix response
  • Prompt phone, email and remote control support

Software Training

  • On-site Training : 2~5 days training program according to customer’s needs
  • Training at Visual Research Inc. : 2~5 days training program according to customer’s needs

Clients

VRi is toward to the wider world through blobal sales network to improve the lives of the people. We will raise the status of the company as a trusted corporation through ethical management and cooperation.

Distributors

Japan Materials Co. Ltd. (Japan)
  • Address (Tokyo office): Stairs Bldg. 7F, 2-4-8, Hyakunin-cho, Shinjuku-ku Tokyo 169-0073 Japan
  • Tel: 81-3-5338-2701, Fax: +81-3-5338-2710
  • http://www.jmgs.jp/
BROAD-DESIGN (D-Stream)(Japan)
  • Bunshu Building 7F, 2-27-6 Myojincho, Hachioji-shi, Tokyo-to, 192-0046, Japan
  • TEL: +81-42-649-9399 FAX: +81-42-644-2121
  • http://www.broad-design.co.jp/
UBC Technology Pte Ltd. (South East Asia)
  • Address: 1135 Joo Seng Road #05-04, PM Industrial Building, Singapore 368363
  • Tel: +65 96582331 Fax: +65 67228335
Voxel Vision Technology Corporation(Taiwan)
  • Address: 7th Fl., No 81 Sec 2 Cherng Der Rd. Da-tong, Taipei, Taiwan, R.O.C
  • Tel: +886 2 2556 0585, Fax: +886 2 2559 1519
  • http://www.voxelvision.com.tw
Panda Engineering International Ltd.(Hong Kong)
  • Address: Unit E 23/F Seabright Plaz 9-23 Shell Street, North Point, Hong Kong
  • Tel: +852 2566 8162, Fax: +852 2512 8517
  • http://www.pandacg.com
Niva Technologies Ltd., Part. (Thailand)
  • Address: 37 Pracha-utid SOI 51, Bangmod, Tungru, Bangkok 10140 Thailand
  • Tel: +662 427 8965, Fax: +662 427 2311
  • http://www.nivatech.co.th
Cinthamani Computer (India)
  • Address: 48, Raja Badhar Street, T.Nagar, Chennai 600017 India
  • Tel: +91 44 2815 3842, Fax: +91 44 2815 5891
  • http://www.cinthamani.com
Alfatech (Indonesia)
  • Address: Wisma Kyoei Prince, 8th Floor Room 801, JI. Jend. Sudirman Kav.3 Jakarta 10220 Indonesia
  • Tel: +62 21 572 3139, Fax: +62 21 572 4320
Synchro-Pro (Russia)
  • Address: 12 Dobrovolcheskaya Street 109004, Moscow, Russia
  • Tel: +7 495 101 4053, Fax: +7 95 101 405
  • http://www.synchro.ru
Ariston Broadcast & Telecom Solutions S.A (Greece)
  • Address: 32 Dimitrakopoulou Street Palaio Faliro Athens, 17563, Greece
  • Tel: +30 210 98 100 30, Fax: +30 210 98 100 29
  • http://www.aristonbts.gr
Maagal Sagour